1.24.2007

Using Lean for Doing Good

The best businesses try to be good citizens as well as profitable organizations. I was pleased to read this week about efforts by Xerox to help nonprofit organizations, particularly since one of those efforts involves applying the principles of continuous improvement.


            Xerox just announced that it has granted six of its employees what are called “Social Service Leaves” this year. In this program, each employee spends from six months to one year working full-time to help a nonprofit organization. The employees, who continue to receive full pay and benefits during the sabbaticals, all work on different projects, and each project was chosen and designed by the employee involved.


            The program has been in place since 1971, with sabbaticals granted to 475 employees since then. Xerox estimates that about a half-million volunteer hours have been donated through the sabbaticals.


     The one this year that caught my eye is a project involving an employee named Cyndi Quan-Trotter (that’s her picture) – who is listed as a Lean Six Sigma Master Black Belt. She will spend a year with Antioch Adoptions in Redmond, Washington, which serves adoptive families, orphans and birth parents in the state of Washington. She will help improve administrative processes, manage the audit process and coordinate fundraising efforts to help the agency expand to multiple locations.


            As a parent who has been through the adoption process (though not with Antioch Adoptions), let me say that it typically involves administrative processes badly in need of improvement.


            One particular aspect of Quan-Trotter's project: To improve the communication processes between the agency and parents going through the adoption process, so with a touch of a button, the agency will know the status of any individual adoption without making multiple calls.


            My congratulations to Xerox.


 

1 comments:

lin liyi said...

It is additionally crucial to observe in the event almost any place is usually fraying and this this sewing is usually immediately. Balenciaga carriers are recognized for the very tender, light in weight, sturdy household leather that has a characteristically troubled overall look connected with hermes handbags sale, wrinkles, in addition to folds. Many people element the totes with both equally paper just about every year, although usually range the large rainbow connected with tag heuer replica sale. Electronics is usually numerous in addition to with weathered is done. This Balenciaga glimpse is distinctivehandbagsand stylishly cartier replica of which shops exactly who are dedicated to carriers matter totes prompted by means of Balenciaga involving the most in-demand models. Blessed with 1895 from the Basque spot connected with northern The nation, originator Cristobal Balenciaga started out his or her primary merchants with Madrid in addition to Barcelona with 1915, then migrated to help replica u-boat over the clutches. Perfumes usually are both equally significant for the reason that perfumes provide help to stench beneficial stench which often provides improvement over frustrating awful stench connected with work. Balenciaga seemed to be some sort of socialite beloved, in addition to his or her types epitomized fendi replica in addition to 1960s haute couture, particularly when utilized by means of like vogue icons seeing that Jackie Kennedy.