With growing interest in applying lean concepts to healthcare, one trend we’ve seen is that people from other industries who have lean knowledge are being hired for healthcare jobs.
But every industry has its own issues and terminology, and when you are switching industries, you need to know the issues and terminology necessary for your new job.
Healthcare Delivery in the U.S.A.: An Introduction to Hospitals, Health Systems and Other Providers of Care by Margaret Schulte is the guide you need. It provides a much-needed orientation to the broader healthcare work environment for those working in hospitals or as vendors and manufacturers.
And it provides that orientation in the context of current healthcare issues – financial, legal, regulatory and workforce.
Schulte is an associate professor in the Graduate Program in Health Administration at
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